Clinical Governance

As an organisation striving for clinical excellence, Platinum Occupational Health Ltd will aim at all times to make sure all clinical staff working for us are up to date and continuously working towards professional development. All the professionals at Platinum Occupational Health Ltd work within codes of professional accountability. Non-clinical personnel work under a signed confidentiality clause.

The GDPR provides the following rights for individuals:

• The right to be informed
• The right of access
• The right to rectification
• The right to erase
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling

If you wish to exercise any of your rights or if you believe the personal information, we process is incorrect, you can request to see the personal data.

All medical information covering any individual referred to us will be treated as strictly confidential and not released without explicit permission from the employee. You have the right to withdraw consent at any time. Should you choose this option, your employer or pension scheme will act on information they have available.

Your information will be stored securely and we require your informed consent to obtain, process and store this data.

We will store the following information:

• Any medical reports you have supplied to us
• Appointment details
• Management referral details
• Records referring to your appointment with the clinician

All the professionals at Platinum Occupational Health Ltd work within a code of confidentiality.

We recognise that clients referred to us have the right to expect that any information given in confidence will only be used for the purpose for which it was given and without verbal or written permission, it will not be released to others.

The breaking of confidentiality and disclosure of information may be carried out in the most exceptional of circumstances.

Instances where disclosure can occur include:

• When it is considered unequivocally necessary in the wider public interest e.g. child abuse, drug trafficking, national security, serious crime and other situations where your health and safety or others are at serious public risk
• When it is required by law
• When it is required by order of the court

Whilst we do not anticipate this to be a regular occurrence. Should it become necessary to disclose information when it is in the public interest, the professional taking that decision will have considered the situation very carefully before disclosing any information and will take full responsibility for the decision taken.